Features

Winter 2005

Managing the matrixOrganisational design is a minefield for the unwary. Adopting a more systematic and authoritative approachis central to the success of CPOs
How do you measure up?Standard metrics tell senior management little about a CPO's personal performance. Here's how to set yourself more stretching - and rewarding - goals
Avoiding the rabbit holeProcurement leaders have worked hard to build functional excellence. But to safeguard and enhance their status, they now need to take a broader view
Weathering the stormBouncing back quickly from a supply chain disruption requires careful planning and design, strong supplier relationships and a flexible culture
New field explorerShell's CPO on the oil industry's bonanza, embedding category management and why some in procurement are in danger of overstating their contribution
In China for the long haulBig cost savings may be the draw, but investing time and effort to find the right Chinese suppliers and build strong relationships will pay off in the long run
Buying labour onlineE-procurement is all very well for office supplies or computer equipment, but services throw up more complex challenges for both users and vendors