Features

Autumn 2005

Supplier metrics that matterTo be serious about collaboration with strategic suppliers, you need performance measures that reflect the true value of the relationship
Who's the fairest of them all?Being seen as an attractive customer by suppliers can pay handsome dividends. But, as always, beauty is in the eye of the beholder
Contact triumphs over contractPublic-private partnerships founded on trust and strong working relationships are superior to those ruled by contract, research suggests
The problem with win-winWhy the notion of 'win-win' in collaborative long-term buyer-supplier relationships is as misguided as it is overused
Walking a tightropeBoard executives want procurement involved in consultancy, legal, marketing and banking services. But it's high-risk, high-stakes game
In search of the optimal formulaA year on from Sanofi-Synthélabo's takeover of Aventis, the company's CPO talks about fusing two rather different purchasing functions
Data on demandInstant visibility of high-quality spend data has long been a dream for procurement leaders - and technology is at last making it a reality
Telling talesStorytelling is integral to organisational life. But unless they are handled with care, influential stories can lead managers astray